FAQ

Ordering Questions

What is your cancellation policy?
Once an order is confirmed and successfully submitted, it cannot be canceled or modified. However, you can return your order through our return portal here. Please allow up to 14 business days for the refund to be processed after the item arrives at our warehouse.

Shipping Questions

What do I do if my item(s) arrives damaged?
Please also include photos of the inner tags so we can verify the style number and country of origin. We're specifically looking for a small white tag with two lines of text, usually found under the care tag. If the white tag isn't visible, this information may also be on the back of the care tag itself.

Return & Exchange Questions

How do I make a return?
Returns must be returned within 30 days of receiving your order. Items must be unused, in original & new condition, stored within the original packaging having all tags attached.

Warenkorb